![]() ![]() ![]() Instructions are available here:Īfter adding your e-mail domain to the UPN suffix list. If your email domain is different from your organisation domain you first have to add the UPN suffix (which is the actual e-mail address domain name) to the Active Directory Domain and Trusts. You need to change users logon names to make them match with their email addresses. ![]() The user’s UPN must match their e-mail address. Outlook 2016 does all the configuration automatically, and expects to find everything it needs via auto discover. On these password prompts, you’ll notice it’s authenticating for the users e-mail address. The problem is AD side ! ( Outlook 2016 + Exchange 2013 only ) I did what you said to do and today I went to open outlook and it did the same thing again and said need passwordĪnd so I tried the credentials thing in the control panel and it would not work When I was searching about your issue on the Web, I found an informative article on
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December 2022
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